Heart for the Community Consulting
You’ve Changed Your Language. Now How Do You Change Your Culture?
Making dignity-driven communication stick across your entire organization. Over the past three weeks, we’ve covered the what and the how of reframing; why “social benefit organization” is a stronger identity than “nonprofit;” why asset framing builds donor trust, and how to apply both in your everyday communications. But here’s the truth most language guides skip:…
Read MoreSay It Differently: A Before-and-After Language Guide for Social Benefit Communicators
Concrete substitutions, real examples, and the formula that makes asset framing work in practice. We’ve spent the last two weeks making the case for why language matters, how “nonprofit” undersells your mission, and how deficit framing quietly erodes donor trust and community dignity. Now let’s get practical. This issue is a working reference. Bookmark it,…
Read MoreStop Saying “Nonprofit.” Start Saying What You Actually Do.
Words that define us by what we’re not can never fully describe who we are. You’ve probably introduced your organization a thousand times. At galas, on grant applications, in elevator pitches. And chances are, you’ve used the word “nonprofit,” probably within the first sentence. Here’s a question worth sitting with: Why do we define ourselves…
Read MoreWhen the Compass Goes Dark: What the Seneca Babcock Collapse Teaches Every Nonprofit Board
The story coming out of Buffalo is heartbreaking — and preventable. The Seneca Babcock Community Association, which served more than 1,200 youth and seniors through a variety of human service programs, lost its nonprofit status after its Executive Director failed to file the required IRS Form 990 for several years. According, to the same article,…
Read MoreLearnGrants Summit Recap 2: Rejection, Sustainability & the One Metric That Actually Matters
Last week I shared the first three sessions from the #LearnGrants Summit — the Retrospective, finding funders in unexpected places, and building a storytelling culture. If you missed it, you can catch up right here. This week, we’re wrapping up with the final three sessions. These got into some deeper territory — how we handle…
Read MoreLearnGrants Summit Recap Pt. 1: 3 Tools Every Nonprofit Leader Needs Right Now
I recently attended the #LearnGrants Summit, and I walked away with pages of notes I knew I had to share with you. Over the next two newsletters, I’m breaking down the six mini-sessions with the kind of practical, roll-up-your-sleeves wisdom that’s hard to find but easy to use. This week: sessions on communication, discovery, and…
Read MoreSustainability Is Infrastructure — Not Just Income
Every day, my inbox fills with invitations to fundraising and capacity-building webinars promising the latest insight for nonprofit leaders. I attend many of them intentionally — not because every trend is worth chasing, but because my role is to filter, assess, and translate what’s truly useful for the organizations I serve. Recently, I participated in…
Read MoreFrom Good Intentions to Follow-Through: Assigning Roles & Responsibilities in Your Fundraising Plan
If you’ve ever created a fundraising plan that looked solid on paper, but it stalled out in practice, there’s a good chance the issue wasn’t strategy. It was ownership. This week we’re focusing on a step that is often rushed or skipped altogether: assigning clear roles and responsibilities. Because a fundraising plan doesn’t move forward…
Read MoreWho We Are, Why We Serve: The Story of Heart for the Community Consulting
Note: The blog in its original form was published in August 2025, but has been updated. It is Martin Luther King, Jr. Day in the United States—a federal holiday when some people take the day “off” from work, while others treat it as a day “on” for service and community engagement. Some of my clients…
Read MoreA Fundraising Plan That Works: Start Early, Stay Consistent, Stay Aligned
By Kia Chatmon, Heart for the Community Last week, we introduced the concept of a fundraising plan – why it matters, what it contains. This week we look at the mechanics of creating it. Timing: When Should I Create It? You know how every January we promise ourselves we’ll finally get organized: eat better, call…
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